How Can I Cancel My Sprint Service

Sprint plans (Epitome credit: Android Central)

If yous're looking at leaving Sprint for some other carrier, it should be pretty easy, given carriers no longer button two-year agreements. You may cease up simply having to pay out the remainder of a given calendar month, or whatever y'all may owe on a device you lot're financing. Hither'southward what you lot need to know.

How to cancel Sprint service

Sprint doesn't lock its customers into two-year contracts these days, which means you should have fewer hurdles to clear, should you determine to cancel your service. More often than not speaking, you'll only need to pay off your electric current billing cycle and accept care of any outstanding balances on financed or leased devices.

If y'all happen to somehow all the same be on a contract with Dart, you'll also need to either wait out the remainder of your agreement, or pay an early termination fee (ETF) to expedite the process. Dart has two types of ETFs: one for smartphones and other Internet-continued devices, and some other for simpler devices similar flip phones.

You likely won't need to worry most this, since contracts were phased out years ago, only if need exist, y'all can call Sprint's customer service line at 1-888-211-4727 to hash out ETF pricing.

Can I cancel Sprint online?

No. For security purposes, you'll demand to speak with a Sprint customer service representative in-store or over the phone and verify your personal information earlier changes can be fabricated to your account.

What about my devices?

Sprint'southward Flex lease plan makes it easier to afford a new telephone by splitting its cost onto your monthly nib — but that can work against you lot when you're trying to get out. Unlike financing options offered by some other carriers, Dart Flex isn't designed around you keeping your phone at the finish of the 18-month agreement.

Instead, yous're given the options to upgrade to something new, return your existing telephone, or pay off the remaining residuum in either one lump sum or up to six monthly installments. You lot'll need to decide which option is best for you; in most cases, customers looking to switch carriers should consider paying off their devices and bringing them with them.

Tin I avoid these charges?

Outside of a credit from a especially generous customer service representative, in that location aren't many ways to become out of paying for your monthly service. But if you've only just recently signed up for Sprint and are already looking to move on due to bug like poor coverage, Sprint does offer a 30-twenty-four hour period money-back guarantee.

Many carriers also offer buyback programs to entice new customers, in which they reimburse yous for the remaining balance of your leased telephone — typically subsequently you trade information technology in for a new phone and port your number over. Ask your new carrier nearly whatever special incentives or promotions before canceling your Sprint service.

What almost my phone number?

If you lot desire to keep the phone number that's currently associated with your Sprint account, information technology's imperative that you don't cancel your service until it'due south been ported to your new carrier. Instead, telephone call Sprint'due south customer service line and request your account number and PIN or password. With that information, your new carrier will be able to initiate a number transfer, which will automatically shut out your existing account.

The bottom line

Yous tin can cancel your Sprint service at any time, but if you cancel information technology before your contract is done, you may have to pay early termination fees on top of the residuum remaining on your cell phone bill.

You can try to go out of paying these fees by telling them you didn't get what you paid for or getting your new provider to pay them on your behalf, but yous're ultimately responsible for paying them.